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Mobility Process Optimization – Ensuring Continuity and Efficiency

A large Belgian company was facing the upcoming retirement of a key employee responsible for managing mobility processes. The organization saw this transition as an opportunity to document, streamline, and modernize its internal mobility workflows, which were often informal or outdated.

Our Approach:

  • Close collaboration with operational teams : We immersed ourselves in the day-to-day operations to understand existing workflows, document them clearly, identify inefficiencies, and propose pragmatic improvements that could be tested immediately.
  • Structural and strategic optimization: Beyond quick wins, we proposed deeper reforms to ensure long-term sustainability of mobility management.
  • Use of client’s internal tool: All documentation was created using the company’s preferred platforms (Visio, SIPOC, Word templates, Atlassian Confluence, Miro, Notion, etc.) to ensure easy adoption and long-term usability.
  • Implementation of a ticketing system : We introduced a simple and effective mobility request management tool to improve daily tracking, operational efficiency, and internal service quality.

Challenge:

  • Conduct an effective skills transfer while documenting and optimizing existing processes.
  • Ensure full operational continuity with no interruption to ongoing mobility activities.

Tangible Outcomes:

  • Seamless knowledge transfer with no operational disruption
  • Clearly documented and up-to-date mobility processes
  • Long-term optimization of internal mobility management through a structured and collaborative approach

Testimonial:

Is your company ready to make the shift towards more sustainable mobility tailored to your needs?

Are you facing similar challenges in managing your travel or vehicle fleet?

What if you sat down with an expert to review your mobility strategy and boost your efficiency?

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