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Creating a Mobility Competence Centre – Large Belgian Company

Mobility responsibilities were scattered across multiple departments (Sustainability, HR, Facilities), leading to inefficiencies, duplicated efforts and internal frustration. The company wanted to streamline and strengthen its mobility governance.

Our Approach:

  • In-depth analysis of current roles and responsibilities (“as-is”)
  • Diagnostic of internal user needs (employees, drivers, HR and operations)
  • Identification of existing and potential synergies
  • Creation of a cross-functional Mobility Competence Centre to centralise all mobility-related tasks
  • Continuous monitoring and improvement of processes to ensure long-term effectiveness

Challenge:

  • Clarify roles and responsibilities to avoid inefficiencies and duplication.
  • End the passing of responsibility from one department to another, a common source of internal frustration.
  • Effectively support a major organizational change within a complex, multi-department structure.

Tangible Outcomes:

  • Clear and coherent organisation of mobility responsibilities
  • Improved interdepartmental collaboration and reduced friction
  • Enhanced internal service quality and user satisfaction

Testimonial:

Is your company ready to make the shift towards more sustainable mobility tailored to your needs?

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